What is emotional intelligence?

What is emotional intelligence?  Here’s one componet: Awareness of Emotions: Have you ever asked a teenager, “What are you feeling right now?” only to have him respond, “I dunno”. Unless that kid is remarkably ahead of the self-awareness curve, he probably possesses a relatively low level of emotional intelligence. Not…

How to Make the Most of Activities for Team Building

Whether you’re talking about activities for team building or any sort of in-office collaborative work, few things can be more damaging to group interactions than a toxic personality.  You know the sort of people: Constantly self-aggrandizing. Always finger-pointing to dodge blame. Endlessly negative towards the contributions of others. Full of…

The Best of Intentions

Have you ever heard co-workers engaged in a conflict exclaim, “I didn’t mean it that way”? “Intentions” play a crucial part in dust ups like this. Nine times out ten, you didn’t mean to hurt someone — in fact, you were trying to help them!  So why does it always…