Treat Each Other Right — or Lose Business

We all know the fall out from intra-team squabbling:  a break in trust, team members taking sides, and a huge ebb in productivity — to name just a few results.  Alas, wherever human beings are present, arguments are bound to happen; we all have egos.  Fighting is unfortunate, but it’s…

Keeping Virtual Teams on Track

There’s a nice article in Inc. magazine (March 2012) called:  “Out of Sight, Top of Mind:  How to keep a business on track when top performers are scattered across the map”   The author (Jason Fried) provides some great tips for creating and maintaining virtual teams.  To summarize: 1) Working virtually…

An Amazing Mission Statement That’s Fit For Framing

Just about every business has a mission statement — but how many have a mission statement poster that has been viewed online more than 50 million times and translated into 12 languages?    That business would be Holstee, a NY-based company selling eco-friendly clothing and accessories. Check out their unique mission…

When Teams Fall Apart

I’ve been reading a lovely little book of late, called “When Things Fall Apart”, by Pema Chodron.  If you’re unfamiliar with Chodron (nee Deirdre Blomfield-Brown), she’s a world-renowned teacher and writer living up in Nova Scotia, Canada.  Although her books tend to revolve around Tibetan Buddhism, I find that her…

Samuel Johnson

I ran across this quote recently, from the English author and critic Samuel Johnson:   “People need to be reminded more often than they     need to be instructed”. How true!  By the time people reach adulthood, they’ve probably heard pretty much everything they need to know in order to succeed…

Is there a difference between Formal vs. Informal Learning?

There’s  a lot of talk these days about “formal” vs. “informal learning”.   Time and again, managers in every industry are asking, “How can I leverage this whole ‘social media’ thing?  That’s informal learning, right?” Not exactly, according to Lance Dublin of Dublin Consulting, who spoke last night in San Francisco…

Watch Out For Employee Stagnation

Some years back, I was working part time at an insurance brokerage — as a “word processor”.  No, I wasn’t a computer myself (although it seemed like it sometimes).  But back in the day, people were so unfamiliar with MS Word and other word processing programs that they hired people…