Friday, July 17, 2009 by Dave Blum
FR*EE Teleclass: “The JOY of Conflict: Three Roles that Trap Us in Conflict — And How to Escape Them.” A conversation with me and Gary Harper

WHEN: Thursday, July 23, 2009, 11am PDT

FEE: Free

REGISTRATION: Send us an email at and we’ll provide all the call-in information. Note: this class is limited to 50 people so enroll today!

DETAILS: You can’t exist in the world without encountering conflict – and when you do, you’re likely to feel trapped by it. It seems like the harder you push, the more the other person resists. Or you might simply avoid the conflict – and end up walking on eggshells around that person. Whichever approach you take, you find yourself dwelling on and worrying about the situation for days, sometimes weeks!

“The Joy of Conflict” offers hope. Learn to manage your conflicts before they end up managing you. Instead of feeling ineffective or powerless, feel the relief and satisfaction that comes with resolution.

In this interactive teleclass with author/mediator Gary Harper, you’ll discover the roles that trap you in conflict and learn how to escape those roles. This understanding will empower you to take action to meet your conflicts head-on in a way that allows resolution. Replace your helplessness and frustration with an ability to implement a proven, stategic approach.
GARY HARPER is the principal of Harper and Associates. He is a trainer, writer and facilitator who specializes in conflict resolution. Through his unique blend of experience as a personal injury lawyer, general manager, insurance regulator and retail store owner, he learned the value of clear communication and conflict resolution skills. Since 1991 he has trained and mediated in a wide variety of organizations – from health care to the film industry to many levels of government. He is a member of the instructional team of the Centre for Conflict Resolution at the Justice Institute of B. C. and recently authored “The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home