Saw an interestng article in ASTD’s Training and Development Magazine.  The article discussed an new report by consulting agency Interaction Associates, titled “Building Trust in Business”.  Significantly, the study — conducted with 211 business leaders from 150 companies — reported a strong correlation between high performing companies and those that reported high levels of trust, effective leadership, and collaboration.  Says one consultant at Interaction Associates:  ”  There is an interrelationship between trust and collaboation that creates a virtuous cycle.”

Some of the outcomes of a trust-based work culture include:

  • Customer Loyalty
  • Retention
  • Top-line revenue growth

The point:  you can have the best busines plan…superior funding for your initiatives…but if you don’t create the proper “relationship environment”, you’ll never make headway financially.

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