Choosing Clients the Old-Fashioned Way: Interview Them!

Scan the Web and you’ll find countless articles providing tips for fool-proof employee interviews, guaranteed to separate the wheat from the chaff, the gold nuggets from the pail of sand. Although fine for companies and organizations looking to bring on new staff (or new vendors), these articles fail to serve trainers and training companies, struggling […]

The Power of Choice

There once was a knight of the Round Table who met a beautiful woman — fair of skin with long, raven hair — and took her to court to marry her. Little did the knight know that his bride-to-be was bewitched by a terrible spell, cast upon her by an evil sorcerer. According to the […]

A Face in the Crowd

The other day while looking up something on Wikipedia, I was greeted by a prominent note at the top of the page asking me for a mere $3.00 donation to fund the website’s ongoing efforts. Wikipedia is an amazing, volunteer service, right – the modern equivalent of the Oxford English Dictionary? What’s $3.00 to me, […]

The Drama Triangle, Redux

From time time over the years, I’ve given periodic shout-outs to my friend up in British Columbia, Gary Harper, and his terrific little book: The Joy of Conflict Resolution. If you work in a team and wonder why ‘s always so much “drama” in your group, I highly recommend you give Gary’s book a look-see.

Going, Going… Lagaan

When thinking about fun ways to spend an evening, I’m guessing very few people say to themselves, “You know, tonight I’d sure like to watch a 4-hour historical epic about cricket—with lots of Bollywood dancing.” And yet, that’s exactly what I’m suggesting, especially if we’re talking about Aamir Khan’s lavish 2001 spectacle, Lagaan: Once Upon […]

What is Success?

If you’ve ever watched “Raiders of the Lost Ark” (and who hasn’t?), you know that Indiana Jones doesn’t really have a choice; he must find the Ark of the Covenant (with all its mysterious power) before the bad guys or leave the entire world at dire risk. For Indy, it’s all or nothing, a one-way […]

Are You a Wizard or a Muggle?

I was rereading the first book in the Harry Potter series the other day and got to pondering: What makes J.K. Rowling’s wizarding world so compelling? I think it’s the fact that the author has created this whole secret universe, furtively co-existing alongside our own mundane, non-magic “Muggle” reality. By joining Harry, Hermione and Ron […]

“The Way” to Build Team Trust

A few days back I watched a fascinating movie on dvd, called The Way. Have you seen it? One of my go-to online resources, the Internet Movie Database (IMDb.com), describes the film’s plot as follows: “A father heads overseas to recover the body of his estranged son who died while traveling the “El Camino de […]